Frequently Asked Questions

Your guide to shopping 24-7 Games & Collectables apparel.

How long does shipping take for limited edition apparel?

Standard shipping typically takes 3-5 business days. For exclusive drops and pre-order collectable items, please allow up to 14 business days for processing and delivery.

What is your return policy on game-themed clothing?

We offer a 30-day return window for unworn and unwashed items with original tags attached. Please note that limited edition 'blind box' apparel must be unopened to qualify for a return.

How do I know what size to order?

Each product page features a detailed size guide. Our streetwear fits are generally 'true to size,' but we recommend sizing up for a more relaxed, oversized gaming aesthetic.

Do you ship your collectables and fashion worldwide?

Yes, we ship to over 50 countries. International shipping rates and delivery times are calculated at checkout based on your specific location.

Are your licensed collaboration pieces authentic?

Absolutely. All 24-7 Games & Collectables merchandise is 100% authentic and officially licensed by the respective gaming studios and intellectual property holders.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for larger orders.